FAQ — Twin Creeks Dental

Frequently Asked Questions

You can schedule an appointment by using the contact us link to request an appointment. You can also text or call us directly at 925-406-4829.
We are closed most Saturdays, if Saturday availability opens up, we will update with the dates on our website. Saturdays are high demand and do book very quickly, so we recommend reserving as soon as possible.
Here is our current Saturday schedule:

Sep 26 10a-2p
Nov 14 10a-2p
Nov 21 10a-2p
Dec 5 10a-2p
Dec 12 10a-2p
Dec 19 10a-2p
We are open select Tuesdays from 10a-2p.
Our appointments are in high demand, while we do understand things happen, we kindly ask that patients notify us 48 business hours prior to their appointment to avoid a $50 cancellation fee.

Prior to your visit, please have the new patient forms completed. The forms should've been sent to you directly, but you can also find them here.
Forms
Your first visit is focused on getting a complete picture of your oral health. This appointment typically includes a comprehensive dental examination and a full-mouth series of X-rays (FMX), if needed.
If you've had a full-mouth series of X-rays taken within the last five years, please have them sent to our office before your appointment. Our doctor will review them to determine if additional X-rays are necessary (typically if not done within the last year).
After your examination, the doctor will discuss any findings and recommend a personalized treatment plan, if applicable. Depending on your diagnosis and the amount of time available, we may be able to complete your cleaning during the same visit. However, if additional treatment or periodontal therapy is needed, your cleaning may be scheduled for a separate appointment to ensure you receive the appropriate care.
We understand that unexpected delays can happen. If you think you'll be late, please call our office as soon as possible.
Patients who arrive more than 15 minutes late may need to reschedule their appointment. This policy helps us stay on schedule and ensures every patient receives the time and attention they deserve.
If your appointment needs to be rescheduled due to a late arrival, our team will be happy to help you find the next available time.

Unfortunately, at this time, we only accept (most) PPO plans. If your Medicare plan is a PPO plan, we will accept it. Please see our insurance page for a list of accepted insurances.
Insurance
The cost of your visit depends on your dental insurance plan and the treatment you receive. When you schedule your appointment, we'll ask for your dental insurance information so our team can verify your benefits and provide you with an estimate of your expected out-of-pocket costs before your visit.
Please keep in mind that this estimate is based on the information provided by your insurance company and is not a guarantee of payment. While we are happy to verify your benefits as a courtesy, patients are ultimately responsible for understanding their insurance coverage and any remaining balance not paid by their insurance.
If you have any questions, our staff is more than happy to help you understand your benefits! Please contact us by text, email, or give us a call at (925) 406 4829.

Here at TCD, we take pride in our infection control guidelines and state-of-the-art equipment to ensure a safe and thorough visit for all our patients. We also offer a modern and minimalistic approach to your dental experience (this includes Netflix during your visit!)
Yes, when you arrive, please give our office a call. If you are by the handicap parking, you will take the ramp to the other side of the building. From there, one of our staff members will assist you.
Yes! Here at Twin Creeks Dental, we are a family dentist! Dr. Daniel sees patients as young as one!

We offer in-office Philips Zoom Whitening ($550) that uses 25% hydrogen peroxide and is activated by blue plasma light (also known as a Zoom light). This simple, non-invasive procedure is only done in-office and usually takes between 45 minutes to an hour.
To provide the best care, Dr. Daniel would need to perform an oral exam and cleaning prior to the visit to make sure your oral health is in top notch shape!
For the best results, for at least two days, we recommend completely avoiding tobacco products and certain foods/drinks known to stain teeth, including tea, coffee, spaghetti, pizza - all the good stuff. Last but not least, regular brushing and flossing will be your best protection to prevent stains from forming!